Privacy Policy

Privacy at VINbro

VINbro is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services at vinbro.io.

Information We Collect

Personal Information

• Email Address: Required to deliver your vehicle reports
• Vehicle Identification Number (VIN): Required to generate your report
• Payment Information: Processed securely through Paddle (we do not store credit card data)

Automatically Collected Information

IP address, browser type, device information, pages visited, referrer information, and cookies

How We Use Your Information

We use your information to generate and deliver reports, process payments, improve our service, prevent fraud, and comply with legal obligations.

Data Sharing & Third Parties

We do not sell your personal information. We share data with Paddle (payments), email services (report delivery), AI processing providers, and data sources (NHTSA, manufacturers).

Cookies & Tracking Technologies

We use cookies to remember preferences, analyze usage, and enhance security. You can control cookies through your browser settings.

Data Retention

Purchase records: 7 years. VINs: deleted after 90 days. Analytics: aggregated indefinitely. Support communications: 2 years.

Data Security

We use 256-bit SSL encryption, secure infrastructure, regular audits, and limited access to protect your data.

Your Privacy Rights

You may have rights to access, delete, rectify, or port your data. Contact support@vinbro.io to exercise these rights.

Contact Us

For privacy inquiries, email support@vinbro.io. We respond within 30 days.